Press Archives 2002

Read through archived  releases for Reflection Point & Affiliates. 

Contact Reflection Point Public Relations:
253-638-9486
pr@reflectionpoint.com

• Reflection Point Research Announces Results of "Member Experience Meter™ Study -- The The first meaningful measure of a credit union’s Web site performance from the member’s perspective
  October 30, 2002 – Reflection Point Research LLC, one of the first market research firms focused entirely on the customer experience information and consulting needs of credit unions and banks, has established benchmarks to provide critical information to decision makers and drive financial institution business development via the Web.

• Ingeniux and Reflection Point to Deliver Content Management Solutions to Financial Institutions
  October 21, 2002 – Ingeniux Corporation, the trusted provider of XML-based Web content management and publishing systems and Reflection Point, Inc., a strategic consulting and online customer experience firm based in Kent, Washington, today announced that they have formed a strategic partnership.

• Meriwest Credit Union Winner of Member Experience Excellence Award
  September 17, 2002, Meriwest Credit Union was announced winner of the first annual Member Experience Excellence Award in a national study conducted by Reflection Point Research LLC.

• Reflection Point Inc. Launches Reflection Point Research LLC
  September 12, 2002,  The First Research and Strategy Firm Focused on Customer Experience Needs of Credit Unions and Banks

More Info

"We are honored and pleased to be recognized for our efforts in providing Meriwest members with an online experience with easy access to the tools they need to achieve their financial goals."

Deborah Holstein
Vice President Marketing
Meriwest Credit Union